Reference

Privacy Policy for Your h0li Account

This page explains what we collect when you open and use an account, why we keep certain records, and how you can ask for correction or deletion where…

Account dataCookiesDevice logsPayment records

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How the Policy Works in India

h0li Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

For India, this policy applies to the data tied to your account and any request you send through our channels. We may process contact details, device signals, cookie data, and payment references connected to UPI, Paytm, PhonePe, or Google Pay so we can confirm deposits, withdrawals,

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and support cases. Where local law asks for a different storage period or a different sharing limit, we follow that rule. If a request is not allowed in your region, we will explain the reason in plain language and keep only what we must.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR TEAM

Where to Send Privacy Requests

If you want a copy of your data, a correction, or deletion where local law permits, start with your registered email so we can verify the…

HANDLING STANDARDS

How We Keep Your Details

We handle privacy requests by limiting collection to account, payment, device, and support records that are needed for service, fraud checks, and legal retention.

Data minimisation

We collect only what we need to run your account, verify payments, answer support, and meet record-keeping duties. That usually means contact details, login data, device signals, payment references, and the message you send us.

Cookie control

Cookies help us keep you signed in, remember language and session choices, and spot unusual access. You can block some through your browser, but parts of the site may stop loading or may ask you to verify again.

Account security

Use a private password and keep your email or phone number current. If a login looks unusual, we may pause action on the account until we confirm the request came from you.

Record retention

We hold transaction, verification, and support records for the period needed to handle disputes, audits, and local legal duties. After that, we delete or anonymise them where the law allows.

Change requests

If you want a correction, deletion, or a copy of your data, write from the registered email and say exactly which record you want changed. We may ask for a quick identity check before we act.

Contact route

The same contact routes below work for privacy questions, consent changes, and access issues. Include the account email, the device or payment reference if relevant, and a clear subject line so we can route it quickly.

Privacy Questions We Hear Often

These questions cover the parts of the policy people ask about most: what we collect, how cookies work, how payment records move through the account, and how you can ask for changes. If a request depends on local law, we will tell you what can be done and what cannot. Use the contact routes below with enough detail to help us match the right account quickly.

We collect the details needed to create and verify the account: name, contact details, login data, device signals, payment references, and any message you send us. We do not ask for more than the task requires.

Cookies remember session state, language, and choices that keep the page working. They can also help us spot duplicate logins or unusual access. You can change browser settings, but some functions may not work properly.

Payment references from UPI, Paytm, PhonePe, and Google Pay are used to match deposits, confirm withdrawals, and keep audit trails. We keep only the records needed for those tasks and for any legal retention duty.

Yes. Send the request from your registered email and say whether you want a copy, correction, or deletion where local law permits. We may ask for identity checks before we release or change sensitive data.

We keep account, payment, and support records only as long as needed for service, dispute handling, fraud checks, and legal duties. After that period, we delete or anonymise them when the law allows.

We use password controls, session checks, and limited staff access to reduce misuse. If we see a sign-in that looks wrong, we may ask you to confirm the request before any sensitive change goes through.

Use the email, in-account message, or web form listed here. Add your account email, a short request, and any payment or device reference that helps us find the record and reply correctly.

Privacy Policy for Your h0li Account

Where to Send Privacy Requests

How We Keep Your Details

Data minimisation

Cookie control

Account security

Record retention

Change requests

Contact route

Privacy Questions We Hear Often

01 What do you collect when I open an account?

02 Do cookies record what I do on site?

03 How are UPI, Paytm, PhonePe, and Google Pay records handled?

04 Can I ask for a copy or correction?

05 How long do you keep my records?

06 How do you protect my account data?

07 Who do I contact about privacy changes?

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